Privacy
How we handle personal data on this website and when you contact us.
Who we are
This website is run by Starlight Retail Ltd., company no. (UIC) 207444127, with registered office at ul. Patriarh Evtimiy 30, entr. A, apt. 12, Svishtov, Bulgaria. We are the controller of the personal data described on this page. You can reach us at contact@starlightretail.io.
This website
This website has no accounts, no forms, no advertising and no analytics. It sets no cookies of its own and loads nothing from other companies' servers.
The site is delivered through Cloudflare, our hosting and security provider. Like any web server, it processes technical data that your browser sends with each request, such as your IP address, the page requested, the time and your browser type. This data is used to deliver the pages and to protect the site from abuse. Cloudflare may set a strictly necessary security cookie for that purpose. The legal basis is our legitimate interest in running a secure website (Article 6(1)(f) GDPR).
When you write to us
If you send us an e-mail, we receive your address and whatever you include in the message. We use it only to answer you and to solve the problem you describe. The legal basis is our legitimate interest in answering enquiries, or the steps needed for a contract with you. We keep the correspondence for as long as the matter needs and for up to two years after it is closed, unless the law requires a longer period.
Our apps
Each app we publish has its own privacy information that says what data the app handles and why. It is shown on the app's store page and linked from this website when the app is released.
Our online store
Our online store KOSHOLAD has its own privacy policy, published at kosholad.bg/legal/privacy. It covers the store, its customers and their orders. This page does not.
Who receives the data
We do not sell personal data. We share it only with providers that work for us under a contract, such as our hosting and e-mail providers, and with public authorities when the law requires it. Some providers may process data outside the European Economic Area. In that case the transfer relies on the safeguards provided by the GDPR, such as the European Commission's standard contractual clauses.
Your rights
Under the GDPR you can ask us for access to your personal data, for its correction or deletion, for restriction of its processing and for a copy in a portable format. You can also object to processing that is based on our legitimate interest. Write to contact@starlightretail.io and we will answer within one month.
You also have the right to complain to the Bulgarian Commission for Personal Data Protection, www.cpdp.bg, or to the data protection authority in the country where you live.
Changes
When we change this page, we update the date at the top.